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| Location: Ft. Lauderdale, FL
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Allin Interactive in Ft. Lauderdale has an opening for a Support Technician.
The Support Technician maintains computer systems on a day to day basis in support of an Interactive Entertainment solution provider. A successful candidate will be self motivated, willing to learn on his/her own, and willing to have work reviewed by the customer. This position is a Level 2+ support position.
- Review hardware status and identify components that are not functioning properly
- Document failed component model / part information
- Forward component information to Purchasing for quote
- Prepare component replacement procedure or travel to site for replacement as required
- Review server event logs for warnings and errors
- Review network devices including Switches and NIC’s for errors
- Install software updates on production systems
- Install OS and applications on machines requiring recovery
- Review system health, identify potential failures
- Conduct preventative maintenance on servers as necessary
Install, configure and deploy the components to deliver the project solution.
- Install OS and Application software for demonstration / development systems
- Test solution to insure designed functionality
- Document final build of solution
Technical
- System Hardware: Knowledge of common hardware components and basic system construction
- System Architecture: Unified directory services such as Active Directory, Windows NT domains, and Microsoft server operating systems.
- Security: Controlling access to resources; Auditing access to resources; Authentication; Encryption.
- Network Infrastructure: Network topology; IP addressing; Name resolution such as WINS and DNS; Virtual private networks; Remote access.
- Resources: Printers; Files and folders; Applications; Web sites.
- Hardware Devices & Drivers: Storage devices; I/O devices such as printers and scanners; Server computers; Client computers.
- Reliability & Availability: Hardware and software components that provide: Fault tolerance; Load balancing; Disaster recovery methods such as backup and restore.
- Interoperability: Communication and data transfer between Microsoft and non-Microsoft products and systems.
General
- Ownership
- Problem Solving
- Detail-oriented
- Follow-through
- Openness to Learning
- Initiative
- Perseverance
- Work ethic
- Integrity
- Willingness to be on call
- Stress tolerance
- Teamwork
- Communication skills
- Conscientiousness
- 2-3 years of relevant experience
- A+ and/or Microsoft Windows Server 2000/2003 certification
- Training and/or experience in Microsoft Windows Server 2000/2003
- Available to work after hours and weekends when necessary
- Rotating on call; after hours and weekends
- International travel – 10 -15%
Allin offers a competitive compensation package that meets the needs of today's technology professionals. Allin's compensation package includes paid vacation, health, dental, and vision insurance, and 401k including company match.
Does this sound like you? E-mail your resume, cover letter, and any questions you may have to jgalli@allin.com.
Allin is a leading provider of solutions-oriented application development and technology infrastructure consulting and systems integration services. Allin specializes in Microsoft-based technologies with operations centered on four practice areas: Technology Infrastructure, Collaborative Solutions, Microsoft Dynamics and Interactive Media. Allin leverages its experience in these areas to work with clients through a disciplined project delivery framework to ensure that solutions are delivered on time and on budget. The Company maintains offices in Pittsburgh, Pennsylvania; Ft. Lauderdale, Florida; Wakefield, Massachusetts; and San Jose and Walnut Creek, California.
Allin’s Technology Infrastructure practice focuses on designing and deploying secure Microsoft-based networks and application environments including the implementation of technologies such as Active Directory, Exchange, Systems Management Server, Operations Manager and Citrix.
The Collaborative Solutions practice designs, configures and develops .NET based solutions using products such as SharePoint, Project Server, SQL Server, Business Scorecard Manager and InfoPath, as well as custom application development using the .NET Framework.
Allin’s Microsoft Dynamics practice focuses on the design, customization, deployment, training and support of Great Plains, Solomon and Microsoft CRM in a variety of industries such as healthcare, manufacturing, distribution and finance.
The Interactive Media practice leverages the Microsoft technology platform to deliver transaction-oriented web sites that offer various services and products to the travel and leisure industry customers.
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