Because retail stores are often the final step and point-of-sale (POS) where goods are sold to the buyer and revenue is realized, internal store communications from corporate offices are critical to the success of any retailer.
Communication to retail stores from corporate offices has been a challenge for many retailers. Retailers use inefficient and slow means of delivering corporate communications to their retail stores, for example:
- Standard mail delivery
- Fax
- FedEx, DHL, etc.
The result: Inefficient flow of information to retail stores causing decreased operational efficiency.
Based on extensive experience within the retail industry, Allin Consulting, a Microsoft Gold Certified Partner, understands the retail store communications challenges that face today’s retailers:
- Timely and effective store communications from corporate offices
- Targeting store communications to certain stores or users
- Ability to get critical marketing and promotional information out
- Easily soliciting information from retail stores
- Easily soliciting information from employees based on role
- Retail store communications content security
Allin Consulting realizes that solutions to solve these retail store communications challenges must work within the retail store world and with retail store users. We understand that this channel of communication is different than that of the internal corporate world. Multiple retailers have engaged the services of Allin Consulting to manage their retail store communications to all of their retail stores.
Allin's store communications system optimizes retail store communications by providing the following features:
- Targeted regional manager and district manager store communications
- Targeted corporate manager store communications
- Targeted event notifications
- Document posting and collaboration
- Ad-hoc store survey creation used by corporate managers for store contests and retrieving store information
- Secure store communications to targeted users
- Custom graphics and distinct look-and-feel for each business unit
- Track completion of management directives across stores
- Kiosk mode to manage employment applications
- Employee training and testing
- Access to policies and procedure manuals
- Integration with all Outlook, Microsoft Office, Server, and Dynamics Products
- Integration with backend systems including SAP, PeopleSoft, Oracle Financials, AS400 and Mainframe
- InfoPath and Web Forms to eliminate re-keying of data such as Personnel Action Forms
- Customizable to include full business process automation
- Extensible outside the firewall to enable integration into the supply chain and to support outsourced business functions
- Presence awareness for real time collaboration
- Rapid deployments that leverage custom retail Web Parts such as viewing stores and district sales, inventory and supply chain
Interested in learning more? Contact your Allin Account Manager today!