Systems Operations Management

24 x 7 system monitoring. Daily server and application services health checks.  Third party software and OS updates.  Hardware failure resolution management. Case history management and reporting.

Allin’s Systems Operation Management team is comprised of Senior IT personnel with experience in day-to-day datacenter operations and design.  Through 24x7 connectivity monitoring, daily patch updates, log reviews, and other daily maintenance routines, they keep systems and infrastructure healthy and business applications running.

Our resources provide clients with:

  • Personal email addresses and cell phone numbers
  • Incident and maintenance reports via phone and email

Technology Services Include:

  • Infrastructure design/build services that ensure security, disaster recovery, and fail-safe measures
  • Management and design of physical and virtual environments
  • Upkeep and tech support management of hardware/third party software

Business Services Include:

  • Application deployment, as required by compliance regulations
  • Business user and entitlement support
  • Service/Case Management and Reporting

Following a proven procedure, Allin utilizes a chain of responsibility to ensure timely notification and update.  In the event that a hardware failure occurs, we will contact your hardware vendor’s technical support, make arrangements for parts delivery and onsite repairs, and quarterback the process until the issue is resolved. 

If you’re seeking a partner to support an enterprise-class managed hosting and application solution, contact Allin Consulting for a consultation.

Related Success Stories

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Contact

Allin Consulting

Phone: (781) 213-6917

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