We monitor online connectivity 24 X 7, detect hardware and application fixes to hardware, the OS and your applications. We have tested processes and communications for informing your organization of issues and providing up to date status reports on progress to resolution.
What services are provided as part of Systems Operations Management?
Allin uses Microsoft’s System Center Operation Management tools to ensure an efficient process and centralized management.
Allin’s Systems Operations Management team will access your machines daily to:
- Monitor power and connectivity
- Check hardware and application log and error files for discrepancies
- Review back-up logs to make certain your data is being archived correctly
- Ensure maximum performance and security
Staying current on operating system and other hardware operations software, Allin will makes sure that the most current patches and updates are applied.
For application failures, Allin follows a proven procedure using a chain of responsibility to ensure timely notification and update. In the event that a hardware failure occurs, we will contact your hardware vendor’s technical support, make arrangements for parts delivery and onsite repairs, and then quarterback the process until the issue is resolved. (Allin can provide this service within a physical or virtual environment.) Our experience in building data centers and managing redundant environments helps us prevent a single point of failure, hardware or application, from taking down your site.
To learn how our Systems Operations Management team can help simplify your operations management, call Allin Consulting today.
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Contact
Allin Consulting
Phone: (781) 213-6917